Ecolex Logo
El portal del
derecho ambiental
Resultados de la búsqueda » Legislación

Water Utilities Regulatory Authority (Consumer Complaints Settlement Procedure) Rules, 2012 (G.N. 10 of 2013).

País/Territorio
República Unida de Tanzanía
Tipo de documento
Reglamento
Fecha
2013
Fuente
FAO, FAOLEX
Materia
Energía, Agua
Palabra clave
Conservación de energía/producción de energía Abastecimiento de agua Alcantarillado Procedimientos judiciales/procedimientos administrativos Gobernanza Solución de controversias
Área geográphica
Africa, Africa Oriental, Países menos desarrollados
Resumen

These Rules, made under section 40 of Energy and Water Utilities Regulatory Authority Act, govern the procedure related to the settlement of consumer complaints received by the Energy and Water Utilities Regulatory Authority (EWURA) in relation to the regulated sectors and for other related matters. A complaint may be filed with the Authority against a regulated supplier in respect of any matter connected with the regulated services by completing and filing the complaint form prescribed in the Third Schedule. A complaint may also be lodged by the Energy and Water Utilities Regulatory Authority Consumer Consultative Council. The Rules set out the procedure for the handling of complaints by EWURA and provide for appeal with the Fair Competition Tribunal established under the Fair Competition Act.

Texto completo
Inglés
Página web
www.ewura.go.tz

Referencias - Legislación

Implementa

Energy and Water Utilities Regulatory Authority Act, 2001 (Act No. 11 of 2001).

Legislación | República Unida de Tanzanía | 2001

Palabra clave: Conservación de energía/producción de energía, Institución, Abastecimiento de agua, Instalaciones, Alcantarillado

Fuente: FAO, FAOLEX