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Law No. 7.991 creating the Consumer Protection Institution of Alagoas (PROCON/AL).

Pays/Territoire
Brésil
Sous-division territoriale
Alagoas
Type du document
Législation
Date
2018
Source
FAO, FAOLEX
Sujet
Alimentation et nutrition
Mot clé
Institution Procédures judiciaires/procédures administratives Protection du consommateur Fonds spécial
Aire géographique
Amazone, Amériques, Amérique latine et Caraïbes, Atlantique Nord, Amérique du Sud, Atlantique Sud
Entry into force notes
This Law enters into force on the day of its publication.
Résumé

This Law, consisting of 30 articles divided into nine Chapters and three Annexes, creates the Consumer Protection Institution of Alagoas (PROCON/AL). The purpose of this Law is to elaborate and implement the State Policy on Consumer Protection, in compliance with the National Consumer Policy Guidelines. PROCON/AL has the following objectives: receive, analyze, evaluate, determine, forward and monitor the progress of inquiries, complaints and suggestions from consumers or entities representing them; provide public service of care, support, permanent guidance and consumer protection; disclose the consumer rights by the different media and by their own publications and maintain a record of substantiated complaints against suppliers of products and services, as referred to in art. 44 of Federal Law No. 8.078 of 11 September 1990 (Code of Consumer Protection - CDC); promote measures to protect the collective and homogeneous individual interests of consumers; represent competent authorities for infringements of individual or collective interests of consumers; encourage the establishment and development of non-profit and municipal consumer civil protection bodies; develop educational programmes, studies and research in the area of ​​consumer protection, informing, raising awareness and motivating the consumers, through different means of communication; etc. In addition, it establishes the State Fund for Consumer Protection, whose resources will be used exclusively to provide financial support to the State System of Consumer Protection, managed by PROCON/AL.

Texte intégral
Portugais
Site web
www.al.al.leg.br

Références - Législation

Implemente

Law No. 8.078 on the Consumer Protection Code.

Législation | Brésil | 1990 (2017)

Mot clé: Protection du consommateur, Normes, Contrôle de qualité alimentaire/innocuité des produits alimentaires, Commerce intérieur, Infractions/sanctions, Santé publique, Fraude

Source: FAO, FAOLEX