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Law No. 7.991 creating the Consumer Protection Institution of Alagoas (PROCON/AL).

Country/Territory
Brazil
Territorial subdivision
Alagoas
Document type
Legislation
Date
2018
Source
FAO, FAOLEX
Subject
Food & nutrition
Keyword
Institution Legal proceedings/administrative proceedings Consumer protection Special fund
Geographical area
Amazonia, Americas, Latin America and the Caribbean, North Atlantic, South America, South Atlantic
Entry into force notes
This Law enters into force on the day of its publication.
Abstract

This Law, consisting of 30 articles divided into nine Chapters and three Annexes, creates the Consumer Protection Institution of Alagoas (PROCON/AL). The purpose of this Law is to elaborate and implement the State Policy on Consumer Protection, in compliance with the National Consumer Policy Guidelines. PROCON/AL has the following objectives: receive, analyze, evaluate, determine, forward and monitor the progress of inquiries, complaints and suggestions from consumers or entities representing them; provide public service of care, support, permanent guidance and consumer protection; disclose the consumer rights by the different media and by their own publications and maintain a record of substantiated complaints against suppliers of products and services, as referred to in art. 44 of Federal Law No. 8.078 of 11 September 1990 (Code of Consumer Protection - CDC); promote measures to protect the collective and homogeneous individual interests of consumers; represent competent authorities for infringements of individual or collective interests of consumers; encourage the establishment and development of non-profit and municipal consumer civil protection bodies; develop educational programmes, studies and research in the area of ​​consumer protection, informing, raising awareness and motivating the consumers, through different means of communication; etc. In addition, it establishes the State Fund for Consumer Protection, whose resources will be used exclusively to provide financial support to the State System of Consumer Protection, managed by PROCON/AL.

Full text
Portuguese
Website
www.al.al.leg.br

References - Legislation

Implements

Law No. 8.078 on the Consumer Protection Code.

Legislation | Brazil | 1990 (2017)

Keyword: Consumer protection, Standards, Food quality control/food safety, Internal trade, Offences/penalties, Public health, Fraud

Source: FAO, FAOLEX