Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 1989 (S.I. No. 1383 of 1989). País/Territorio Reino Unido Subdivisión territorial England Tipo de documento Reglamento Fecha 1989 Fuente FAO, FAOLEX Materia Agua Palabra clave Abastecimiento de agua Área geográphica Islas del Océano Atlántico, Europa, Europa y Central Asia, Atlántico Norte, Mar del Norte, Atlántico Nordeste, Europa Septentrional Resumen The two principal changes are to regulation 5. A new paragraph (2)(c) entitles a customer to claim a credit where a water undertaker or a sewerage undertaker fails to despatch a substantive reply within 20 working days of receipt of a complaint about water or sewerage services in circumstances in which investigation of the complaint requires a visit by the undertaker to the customer's premises. A new paragraph (2)(f) provides an exemption where severe weather conditions make it impracticable to make the visit in time to comply. These Regulations make also some minor drafting amendments. Texto completo Inglés Página web www.opsi.gov.uk Referencias - Legislación Enmienda Water Supply and Sewerage Services (Customer Service Standards) Regulations 1989 (S.I. No. 1159 of 1989). Legislación | Reino Unido | 1989 Palabra clave: Abastecimiento de agua, Alcantarillado Fuente: FAO, FAOLEX Revocado por Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008 (S.I. No. 594 of 2008). Legislación | Reino Unido | 2008 Palabra clave: Abastecimiento de agua, Alcantarillado, Solución de controversias, Responsabilidad/indemnización Fuente: FAO, FAOLEX