Lesotho Electricity and Water Authority (Resolution of Complaints for Water and Sewerage Services) Rules, 2013 (L. N. No. 102 of 2013). Pays/Territoire Lesotho Type du document Règlement Date 2013 Source FAO, FAOLEX Sujet Eau Mot clé Approvisionnement en eau Égouts Procédures judiciaires/procédures administratives Règlement des différends Aire géographique Afrique, Nations en développement sans littoral, Pays les moins avances, Afrique Méridionale Résumé The Rules, made by the Chairman of the Board of the Lesotho Electricity Authority under the Lesotho Electricity Authority Act 2002, shall apply to a complaint by the customer against licensee regarding services in the field of water supply and sewerage. Subject to the provision of these Rules, a customer has a right to lodge a complaint with the Authority. Upon receipt of the complaint and after satisfying itself that the complaint meets specified requirements, the Authority shall conduct its in Texte intégral Anglais Site web www.lewa.org.ls