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Decree No. 631 of the Cabinet of Ministers validating the Instruction on submittal and examination of consumer claims.

Pays/Territoire
Lettonie
Type du document
Règlement
Date
2006
Source
FAO, FAOLEX
Sujet
Alimentation et nutrition
Mot clé
Protection du consommateur Accès-à-l'information
Aire géographique
Europe, Europe et Asie Centrale, Pays de l'Union Européenne, Europe du Nord
Résumé

This Decree establishes the modalities of submittal and examination of consumer claims related to nonconformity and noncompliance of commodities or services to contractual terms and conditions and also expertise of produce and services. Consumer claims shall be submitted at the address of purchase of commodities or services. At the moment of purchase the consumer shall be informed of the right to submit claim. Submitted claim must be examined within 10 working days and a written response shall be forwarded to the consumer.

Texte intégral
Russe
Site web
latvia.news-city.info