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Consumer Protection Act, 2020 (No. 7 of 2020).

Pays/Territoire
Sierra Leone
Type du document
Législation
Date
2020
Source
FAO, FAOLEX
Source d'origine
Supplement to the Sierra Leone Gazette Vol. CXLXI, No. 58 dated 3rd September, 2020.
Titre complet
Being an Act to provide for the protection and promotion of the interests of consumers to provide for the establishment of the National Consumer Protection Commission and for other related matters.
Sujet
Alimentation et nutrition, Eau, Général
Mot clé
Législation de base Protection du consommateur Institution Gouvernance Commerce intérieur Procédures judiciaires/procédures administratives Mise en application Infractions/sanctions Contrôle de qualité alimentaire/innocuité des produits alimentaires Approvisionnement en eau
Aire géographique
Afrique, Pays les moins avances, Atlantique Nord, Afrique de l'Ouest
Résumé

This Act establishes the National Consumer Protection Commission and defines its functions and powers. The Act also defines rights of consumers and provides mechanisms for the protection and enforcement of such rights and rules regarding fair market practices. The Commission shall be responsible for the administration of this Act and carry out the functions as set out by this Act. The Commission shall, among other things, monitor the operation of consumer markets in Sierra Leone and consider how they may be improved for the long-term interests of consumers and make recommendations to the Minister as appropriate and investigate allegations of non-compliance with this Act and take action to ensure that appropriate remedies are imposed. A consumer or consumer representative on behalf of a consumer may submit a complaint- (a) regarding goods or services; or (b) alleged unfair supplier or service provider conduct in the provision of goods and services. The Act sets out procedures for the handling of complaints. Goods as defines by this Act includes all tangible items or articles acquired or used by a consumer including- (a) ships, aircraft and other vehicles; (b) animals (including fish); (c) minerals, trees and crops, whether on, under or attached to land or not; (d) gas, electricity, water, telecommunication.

Texte intégral
Anglais
Site web
www.sierra-leone.org