The Consumer Protection (Amendment) Act, no. 14 of 2021. País/Territorio Santa Lucía Tipo de documento Legislación Fecha 2021 Fuente FAO, FAOLEX Título completoAn Act to amend the Consumer Protection Act, Cap.13.24. Materia Alimentación y nutrición, General Palabra clave Protección del consumidor Corte/tribunal Solución de controversias Acceso-a-la-información Gobernanza Investigación Venta Inspección Control de calidad de los alimentos/inocuidad de los alimentos Área geográphica Americas, Caribe, América Latina y el Caribe, Atlántico Norte, Pequeños estados insulares en desarrollo Entry into force notes September 27, 2021. Resumen This Act, consisting of 14 Sections, provides for amending the Consumer Protection Act, Cap. 13. 24, intended as the principal Act. Section 2 of the principal Act is amended by replacing definitions of authorised officer; consumer; commercial purpose; negligence; alternative dispute resolution; investigation report; tribunal. Section 4 is amended by substituting the area of application of the Act and the power of tribunal. The amendment of Part I of the principal Act concerns the introduction of the Consumer Affairs Department; the definition of its powers and functions including: preparing investigation and report, receiving and investigating complaints, disseminating information in order to educate the public, protecting welfare and consumers’ interests, conducting research on consumer protection matters; procedure for making a complaint; protection of persons allowed to make a complaint; investigations and inspection of goods in case of reasonable grounds to believe that a supplier is in breach of the provisions of the Act. The amendment of Part II of the principal Act provides for the establishment and definitions of powers of the Consumer Protection Council, including facilitating the resolution of disputes between consumers and suppliers. The amendment of Part III of the principal Act concerns the replacement of provisions on consumer protection tribunal, the constitution and functions of the tribunal, the appointment of temporary members, the definition of administrative matters. Texto completo Inglés Página web www.slugovprintery.com Referencias - Legislación Enmienda Consumer Protection Act No. 9 of 2016. Legislación | Santa Lucía | 2016 Palabra clave: Acceso-a-la-información, Productos agrícolas, Legislación básica, Fortalecimiento de la capacidad, Certificación, Responsabilidad/indemnización, Cumplimiento/aplicación, Protección del consumidor, Corte/tribunal, Recopilación de datos/informes, Fraude, Solución de controversias, Control de calidad de los alimentos/inocuidad de los alimentos, Negocios/industria/corporaciones, Envasado/etiquetado, Infracciones/sanciones, Salud pública, Registro Fuente: FAO, FAOLEX