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Lesotho Electricity Authority (Resolution of Disputes) Rules, 2010 (L.N. No. 34 of 2010).

País/Territorio
Lesotho
Tipo de documento
Reglamento
Fecha
2010
Fuente
FAO, FAOLEX
Materia
Energía, Agua
Palabra clave
Solución de controversias Conservación de energía/producción de energía Gobernanza
Área geográphica
Africa, Naciones en desarrollo sin litoral, Países menos desarrollados, Africa Meridional
Resumen

These Rules, made under the Lesotho Electricity Authority Act, 2002, authorizes the Lesotho Electricity Authority (LEWA) to adjudicate disputes and complaints arising between licensed operators or between licensed operators and customers in terms of section 105 of the Act. The Rules provide with procedural requirements respecting such dispute resolution. A licensee shall use all reasonable endeavors to resolve the customer's complaint to the customer's satisfaction subject to the provisions of his license and the Act. Where, in a customer's opinion, a complaint raised by a customer directly against a licensee has not been resolved satisfactorily by the licensee, the customer may refer the matter under dispute to the Authority by notice, in writing, and shall agree to be bound by the Authority's determination of the dispute. decision of the Authority shall, in any proceedings under these rules, be final and binding on the parties notwithstanding the right of any party to seek recourse under Schedule 2 of the Act where a final order issued by the Authority subsequent to these proceedings is refuted.

Texto completo
Inglés
Página web
www.lewa.org.ls

Referencias - Legislación

Implementa

Lesotho Electricity Authority Act (No. 12 of 2002).

Legislación | Lesotho | 2002

Palabra clave: Conservación de energía/producción de energía, Institución

Fuente: FAO, FAOLEX