Cabinet Resolution No.66 of 2023 regarding the Executive Regulations of Federal Law No.15 of 2020 on Consumer Protection. País/Territorio Emiratos Árabes Unidos Tipo de documento Reglamento Fecha 2023 Fuente FAO, FAOLEX Materia General Palabra clave Protección del consumidor Negocios/industria/corporaciones Educación Medidas fiscales y de mercado Comercio interior Monitoreo Envasado/etiquetado Salud pública Área geográphica Medio Oriente, Africa del Norte y Cercano Oriente, Golfo Pérsico Entry into force notes These Regulations enter into force three (3) months after their publication in the Official Gazette. Resumen These Regulations comprising 43 articles and 1 Annex, aim to clarify and strengthen the consumer protection framework, outlining key provisions that impact various aspects of commerce. The Ministry of Economy, in coordination with the concerned bodies, shall protect the consumer by (i) developing programs and plans to protect the consumer; (ii) taking into consideration and studying any proposals concerning consumer protection; (iii) developing the public awareness with regard the consumer protection (art.2). Among others, the Resolution regulates the following issues (i) explanatory data placed on product boxes or packaging; (ii) explanatory data on how to use the product to ensure that consumers have access to crucial details before making a purchase; (iii) advertisement on the prices of goods or services; (iv) invoices are also subject to detailed specifications, further enhancing transparency and accountability in commercial dealings; (v) clear indications on new and used goods, and suppliers in these categories are required to adhere to specific standards, safeguarding consumers from subpar or potentially unsafe products; (vi) misleading advertisements; (vii) cases of emergency; (viii) warranties and obligations of the provider to implement the warranties; (ix) rules regarding the spare parts; (x) goods defects and related obligations of the provider; (x) after-sales services, manufacturers and suppliers are required to ensure that consumers have access to spare parts for repairs and maintenance; (xi) monopolies; (xii) consumer complains; (xiii) specific requirements on e-commerce providers to ensure that consumers are well-informed about goods and services offered online. Texto completo Árabe Página web www.moec.gov.ae Referencias - Legislación Implementa Federal Law No. 15 of 2020 on Consumer Protection. Legislación | Emiratos Árabes Unidos | 2020 Palabra clave: Ley marco, Protección del consumidor, Negocios/industria/corporaciones, Educación, Medidas fiscales y de mercado, Comercio interior, Monitoreo, Envasado/etiquetado, Salud pública Fuente: FAO, FAOLEX