Act on Consumer Protection (No. 8 of 1999). País/Territorio Indonesia Tipo de documento Legislación Fecha 1999 Fuente FAO, FAOLEX Fuente original Warta Cafi No. 57, 16 July 1999, pp. 8-19.; Warta Cafi No. 58, 20 July 1999, pp. 11-21. Materia Alimentación y nutrición Palabra clave Control de calidad de los alimentos/inocuidad de los alimentos Fraude Protección del consumidor Solución de controversias Legislación básica Área geográphica Asia, Asia y Pacifico, Mares del Asia Oriental, Océano Índico, Asia Sudoriental Entry into force notes The Act comes in force one year after the date of promulgation. Resumen This Act aims at strengthening the protection of consumers by creating a system of "legal certainty and transparency", by promoting consciousness, capability, and independence of consumers, by prescribing rules for business agents (defined in article 1 and by raising the quality of goods and services (art. 3). Rights and obligations of consumers are outlined in article 4. Rights and obligation of business agents are outlined in articles 6 to 28. The remaining provisions deal with supervision by authorities, including the National Agency for Consumer Protection established under article 31, settlement of disputes between consumers and agents and investigation into offences. The Government shall set up agencies for the settlement of consumers' disputes in second-level regions. (65 articles divided into 15 Chapters) Texto completo Inglés