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Act on Consumer Protection (No. 8 of 1999).

País/Territorio
Indonesia
Tipo de documento
Legislación
Fecha
1999
Fuente
FAO, FAOLEX
Fuente original
Warta Cafi No. 57, 16 July 1999, pp. 8-19.; Warta Cafi No. 58, 20 July 1999, pp. 11-21.
Materia
Alimentación y nutrición
Palabra clave
Control de calidad de los alimentos/inocuidad de los alimentos Fraude Protección del consumidor Solución de controversias Legislación básica
Área geográphica
Asia, Asia y Pacifico, Mares del Asia Oriental, Océano Índico, Asia Sudoriental
Entry into force notes
The Act comes in force one year after the date of promulgation.
Resumen

This Act aims at strengthening the protection of consumers by creating a system of "legal certainty and transparency", by promoting consciousness, capability, and independence of consumers, by prescribing rules for business agents (defined in article 1 and by raising the quality of goods and services (art. 3). Rights and obligations of consumers are outlined in article 4. Rights and obligation of business agents are outlined in articles 6 to 28. The remaining provisions deal with supervision by authorities, including the National Agency for Consumer Protection established under article 31, settlement of disputes between consumers and agents and investigation into offences. The Government shall set up agencies for the settlement of consumers' disputes in second-level regions. (65 articles divided into 15 Chapters)

Texto completo
Inglés