The Consumer Protection Act, 2019 (No. 39 of 2019). Country/Territory India Document type Legislation Date 2019 Source FAO, FAOLEX Long titleAn Act to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effective administration and settlement of consumers' disputes and for matters connected therewith or incidental thereto. Subject Food & nutrition, General Keyword Access-to-justice Basic legislation Business/industry/corporations Capacity building Consumer protection Contract/agreement Court/tribunal Data collection/reporting Dispute settlement Enforcement/compliance Governance Inspection Institution Internal trade Legal proceedings/administrative proceedings Liability/compensation Offences/penalties Packaging/labelling Fraud Food quality control/food safety International trade Geographical area Asia, Asia and the Pacific, Indian Ocean, South Asian Seas, Southern Asia Abstract This Act provides for protection of consumers interest and mechanisms for redressal of their disputes. This Act consists of 107 sections across eight chapters: I. Preliminary; II. Consumer Protection Councils; III. Central Consumer Protection Authority; IV. Consumer Disputes Redressal Commission; V. Mediation; VI. Product Liability; VII. Offences and Penalties; and VIII. Miscellaneous. Full text English Website ncdrc.nic.in References - Legislation Repeals Consumer Protection Act, 1986 (No. 68 of 1986). Legislation | India | 1986 Keyword: Consumer protection, Food quality control/food safety, Food security, Basic legislation Source: FAO, FAOLEX Implemented by Consumer Protection (Direct Selling) Rules, 2021. Legislation | India | 2021 Keyword: Access-to-information, Authorization/permit, Consumer protection, Contract/agreement, Data collection/reporting, Enforcement/compliance, Internal trade, Liability/compensation, Monitoring, Packaging/labelling, Registration, Standards, Tax/levy, Vending Source: FAO, FAOLEX