Resolution No. 20 of 2021 of National Regulatory Commission of Energy and Water Supply of Georgia on Quality Service Rules Country/Territory Georgia Document type Regulation Date 2021 Source FAO, FAOLEX Original source 300280000.16.009.016457 Subject Energy, Water Keyword Consumer protection Natural gas Standards Water supply Geographical area Asia, Black Sea, Eastern Europe, Europe, Europe and Central Asia, Western Asia Abstract This Resolution approve the quality rules in the customer service in the energy and water supply sectors. It consists of six chapters: General provisions (I); Indicators for the reliability of supply (II); Standard service types (III); Inventorying information about quality service (IV); Financial mechanisms applicable to quality of service (V); and Transitional provisions (VI). Full text Georgian Website matsne.gov.ge References - Legislation Implements Law of Georgia on Energy and Water Supply (No. 5646-RS of 2019) Legislation | Georgia | 2019 Keyword: Basic legislation, Framework law, Energy conservation/energy production, Enforcement/compliance, Transport/storage, Natural gas, Institution, Business/industry/corporations, Authorization/permit, Water supply, Governance, Waterworks Source: FAO, FAOLEX