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LEWA (Resolution of Complaints for Water and Sewerage Services) Rules 2013 (L.N. No. 102 of 20123).

Country/Territory
Lesotho
Document type
Regulation
Date
2013
Source
FAO, FAOLEX
Subject
Water
Keyword
Water supply Sewerage Dispute settlement Legal proceedings/administrative proceedings
Geographical area
Africa, Landlocked Developing Nations, Least Developed Countries, Southern Africa
Abstract

These Rules, made under sections 34 and 35 of the Lesotho Electricity Authority Act, concern procedures for complaints that a customer may have about water and sewerage services provided by a licensee. A customer has a right to lodge a complaint with the Lesotho Electricity Authority. The Rules specify requirements for admissibility of the complaint by the Authority. The Authority may either mediate in a dispute or make a determination on the complaint.

Full text
English
Website
www.lewa.org.ls

References - Legislation

Implements

Lesotho Electricity Authority Act (No. 12 of 2002).

Legislation | Lesotho | 2002

Keyword: Energy conservation/energy production, Institution

Source: FAO, FAOLEX