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Lesotho Electricity and Water Authority (Resolution of Complaints for Water and Sewerage Services) Rules, 2013 (L. N. No. 102 of 2013).

Country/Territory
Lesotho
Document type
Regulation
Date
2013
Source
FAO, FAOLEX
Subject
Water
Keyword
Water supply Sewerage Legal proceedings/administrative proceedings Dispute settlement
Geographical area
Africa, Landlocked Developing Nations, Least Developed Countries, Southern Africa
Abstract

The Rules, made by the Chairman of the Board of the Lesotho Electricity Authority under the Lesotho Electricity Authority Act 2002, shall apply to a complaint by the customer against licensee regarding services in the field of water supply and sewerage. Subject to the provision of these Rules, a customer has a right to lodge a complaint with the Authority. Upon receipt of the complaint and after satisfying itself that the complaint meets specified requirements, the Authority shall conduct its in

Full text
English
Website
www.lewa.org.ls