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Law on protection of consumers’ rights (1996).

Country/Territory
Uzbekistan
Document type
Legislation
Date
1996
Source
FAO, FAOLEX
Subject
Food & nutrition
Keyword
Basic legislation Access-to-information Food quality control/food safety Fraud Non-governmental entity Certification Consumer protection
Geographical area
Aral Sea, Asia, Asia and the Pacific, Central Asia, CIS (Commonwealth of Independent States), Europe and Central Asia, Landlocked Developing Nations, North Asia
Entry into force notes
Entry into force from the date of its official publication.
Abstract

Consumers have right for: reception of truly and full information about product (work, service), and also producer (executor, seller); free choice and appropriate product (work, service) quality; safety of a product (work, service); compensation in full volume of material damages, moral harm, caused by a product (work, service) with defects, dangerous for life, health and property, and also illegal activity (inaction) of a producer (executor, seller); appeal to the court, other authorities of state power for protection of infringed rights or protected by the law interests; creation of public consumers unions. For some groups of consumers related to the categories of needed in social protection, legislation can stipulate privileges and advantages in sphere of trade, consumer services and other kinds of servicing. The document consists of 30 articles. Article 1 introduces the main conceptions used in this Law. Article 2 regards legislation on protection of consumer’s rights. Article 3 regards international contracts and agreements. Article 4 establishes basic consumer’s rights. Article 5 regards information about producer (executor, seller), trade and servicing rules. Article 6 regards information about goods (works, services). Article 7 specifies consumer rights in case of false information about a product (work, service). Article 8 specifies consumer right to conclude a contract in the sphere of trade and other service and check of bought product quality (work, service). Article 9 establishes regulations on some types of purchase contracts. Article 10 establishes form and order of products (works, services) payment. Article 11 regards guaranteed obligations of a producer (executor). Article 12 establishes consumer right for safety of a product (work, service). Article 13 establishes consumer rights in case of defective product sale. Article 14 deals with order of defective product change. Article 15 deals with order of product's defect free elimination. Article 16 regards consumer right for proportionate reduction of a defective product's purchase price or contract breaking. Article 17 regards payments with a consumer in case of defective product sale. Article 18 establishes consumer right for unsatisfactory quality product change. Article 19 establishes consumer right in case of a contract's on execution of works, rendering service, terms infringement. Article 20 determines property responsibility for harm made in case of product (work, service) defects. Article 21 regards invalidity of contract's terms limiting consumer rights. Article 22 determines moral harm compensation. Article 23 establishes guarantee of state protection of consumers rights. Article 24 establishes execution of the protection of consumer’s rights by state authorities. Article 25 determines authorities of the State Committee of the Republic of Uzbekistan on Demonopolization and Competition Development. Article 26 establishes authorities of state management bodies executing control for safety and quality of products (works, services). Article 27 establishes liability for consumers rights legislation infringement. Article 28 establishes consumer’s rights protection in the sphere of finance services. Article 29 regards juridical protection of consumer’s rights. Article 30 deals with consumers' public unions.

Full text
English

References - Legislation

Amended by

Law No. ZRU-147 amending Law on protection of consumers’ rights (1996).

Legislation | Uzbekistan | 2008

Keyword: Packaging/labelling, Access-to-information

Source: FAO, FAOLEX