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Law on consumer protection.

Country/Territory
Croatia
Document type
Legislation
Date
2022
Source
FAO, FAOLEX
Subject
Energy, Food & nutrition, Water, General
Keyword
Access-to-information Legal proceedings/administrative proceedings Consumer protection Inspection Packaging/labelling Offences/penalties Procedural matters Public health
Geographical area
Europe, Europe and Central Asia, European Union Countries, Mediterranean, Southern Europe
Entry into force notes
This text entered into force on 28 May 2022.
Abstract

This Law governs the protection of the basic rights of consumers when buying products and in other forms of acquisition of products on the market, namely: 1. the right to protection of economic interests of consumers; 2. the right to protection from threats to life, health and property; 3. the right to legal protection of consumers; 4. the right to consumer information and education; 5. the right of consumers to organise themselves to safeguard their interests; 6. the right to consumer representation and participation of the consumer representatives in the work of bodies dealing with issues of interest to consumers. This Law further transposes into the Croatian legislation all regulations of the European Union that are listed in article 2. The official meaning of terms and related definitions are provided in article 4. The product offered to consumers in the territory of the Republic of Croatia shall contain the following information on its packaging, tags, labels or on the product itself: 1. the basic features of the product to the extent necessary to the consumer to make an informed decision, such as name, type and model of the product, the name under which the product is marketed, and its composition, properties and technical characteristics; 2. the name and the head office of the manufacturer or the importer with the head office in the territory of the European Union.

Full text
Croatian
Website
sredisnjikatalogrh.gov.hr

References - Legislation

Repeals

Consumer Protection Law.

Legislation | Croatia | 2007

Keyword: Consumer protection, Data collection/reporting, Standards, Access-to-information, Legal proceedings/administrative proceedings, Offences/penalties, Packaging/labelling, Internal trade, International trade, Inspection, Basic legislation

Source: FAO, FAOLEX

Implemented by

Decision on the establishment of the National Council for Consumer Protection.

Legislation | Croatia | 2022

Keyword: Consumer protection, Institution

Source: FAO, FAOLEX

Decision on designating bodies and persons authorized to initiate procedures for the protection of collective interests and consumer rights.

Legislation | Croatia | 2022

Keyword: Legal proceedings/administrative proceedings, Consumer protection, Procedural matters

Source: FAO, FAOLEX