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Law No. 105-XV on the consumers protection.

Country/Territory
Moldova, Republic of
Document type
Legislation
Date
2003
Source
FAO, FAOLEX
Subject
Food & nutrition
Keyword
Basic legislation Food quality control/food safety Food additives Coffee/cocoa/tea Consumer protection Contract/agreement Certification Business/industry/corporations Transport/storage Access-to-information Traceability/product tracing Beverages
Geographical area
CIS (Commonwealth of Independent States), Eastern Europe, Europe, Europe and Central Asia, Landlocked Developing Nations
Entry into force notes
The Law shall enter into force four months after the date of its official publication.
Abstract

This Act establishes the legal framework for the protection by the State of persons appearing before the Court as consumers and implements Directive 2005/29/EC of the European Parliament and of the Council of May 11, 2005 on unfair commercial practices of enterprises in the domestic market in relation to consumers and the amendment of Council Directive 84/450/EEC and Directives 97/7/EC, 98/27/EC and 2002/65/EC of the European Parliament and of the Council and Regulation (EC) No. 2006/2004 of the European Parliament and the Council, published in the Official Journal of the European Union (JO), No. L 149/22 of 11 June 2005.The present law sets legal bases for the protection by the state of the persons acting as consumers. Product shall be intended value for individual consumption or use; products are also considered electric and thermal energy, gas, water supplied for the purposes of individual consumption. In commercial practice, a product is any value or service, including real estate, product related rights and obligations. Any condition of the contract concluded between a business entity and a consumer, restricting or relieving a business entity of its liability therefor, except in cases provided for by law, is illegal and recognized invalid. Products placed on the market must be accompanied by certificates of conformity or declarations of conformity, other documents according to the law. Article 5 envisages the following consumers’ rights: 1) the protection of their rights by the State; 2) the protection against risks of acquisition of goods/services that may be harmful to the life and health; 3) access to complete, reliable and exact information on acquired products and services. Article 6 lays down specific provisions on the consumer’s life and health such as a) production, import, preservation, packaging, labelling, transport, storage, preparation for selling and selling of products. Article 7 specifies the duties of the manufacturers that are obliged to deliver to the market safe products accompanied by conformity certificates and by other documents in conformity with the legislation currently in force. Article 13 establishes that in case of food products that do not comply with the established standards the seller is obliged, upon the consumer request, to replace them or to reimburse their cost. Article 20 establishes the obligations of the manufacturer (packer) of the commodities as regards access to information thereto that must indicate its address, normative document, weight/bulk, the main qualitative adjectives, composition, additives, eventual risks, way of usage, handling, storage, preserving or keeping, contra-indications, as well as the energy value of packaged foodstuffs, origin, term of use and term of guarantee.

Full text
Russian/English/Romanian

References - Legislation

Implemented by

Government Resolution No. HG391/2023 On the organization and functioning of the National Inspectorate for Technical Supervision.

Legislation | Moldova, Republic of | 2023

Keyword: Survey/mapping, Risk assessment/management, Data collection/reporting, Access-to-information

Source: FAO, FAOLEX