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Decree No. 631 of the Cabinet of Ministers validating the Instruction on submittal and examination of consumer claims.

Country/Territory
Latvia
Document type
Regulation
Date
2006
Source
FAO, FAOLEX
Subject
Food & nutrition
Keyword
Consumer protection Access-to-information
Geographical area
Europe, Europe and Central Asia, European Union Countries, Northern Europe
Abstract

This Decree establishes the modalities of submittal and examination of consumer claims related to nonconformity and noncompliance of commodities or services to contractual terms and conditions and also expertise of produce and services. Consumer claims shall be submitted at the address of purchase of commodities or services. At the moment of purchase the consumer shall be informed of the right to submit claim. Submitted claim must be examined within 10 working days and a written response shall be forwarded to the consumer.

Full text
Russian
Website
latvia.news-city.info