Decree No. 154 of the Cabinet of Ministers validating the Regulation on complaint of consumer on non-compliance of commodities. Country/Territory Latvia Document type Regulation Date 2004 Source FAO, FAOLEX Subject Food & nutrition Keyword Consumer protection Geographical area Europe, Europe and Central Asia, European Union Countries, Northern Europe Abstract This Regulation establishes the modalities of filing complaints by consumers on non-compliance of commodities and organization of expertise of the aforesaid commodities. The consumer must file complaint to the manufacturer or vendor at the legal address thereof, containing indication of non-compliance characteristics. Manufacturer or vendor must give written reply to the consumer within three working days from the date of receipt of the complaint. Full text Russian Website latvia.news-city.info