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Consumer Protection Act (No. 38 of 1978).

Country/Territory
Finland
Document type
Legislation
Date
1978 (2005)
Source
FAO, FAOLEX
Subject
Food & nutrition
Keyword
Food quality control/food safety Internal trade Contract/agreement
Geographical area
Arctic, Europe, Europe and Central Asia, European Union Countries, North-East Atlantic, Northern Europe
Abstract

This Act regulates the offering, selling and other marketing of consumer goods and services by businesses to consumers. The Act applies also where a business acts as an intermediary in the transfer of goods or services to consumers. For the purposes of this Act, consumer goods and services are defined as goods, services and other merchandise and benefits that are offered to natural persons or which such persons acquire, to an essential extent, for their private households. Chapter II contains rules of proper marketing, whereas Chapter III regulates terms of contract. The Consumer Ombudsman shall supervise the use of contract terms in respect of consumer protection. Contracts may be adjustment and interpreted in accordance with provisions of Chapter 4.Chapter 5 concerns the sale of consumer goods. Other provisions of the Act concern certain customer service contracts, door-to-door and distance selling, and other specific sales operations.

Full text
English/Swedish
Website
www.finlex.fi

References - Legislation

Implemented by

Electricity Market Act (2013/588).

Legislation | Finland | 2013

Keyword: Basic legislation, Ecofriendly products/ecofriendly processes, Energy conservation/energy production, Internal trade, Contract/agreement, Climate change

Source: FAO, FAOLEX

Act on Verification and Notification of Origin of Electricity (19.12.2003/1129).

Legislation | Finland | 2003

Keyword: Energy conservation/energy production, Internal trade, Certification, Inspection, Data collection/reporting

Source: FAO, FAOLEX

Amended by

Act No. 140 of 2009 amending commas (d) and (i) of section 1 of Chapter 12 of the Act on Consumer Protection.

Legislation | Finland | 2009

Keyword: Food quality control/food safety, Internal trade, Fraud, Legal proceedings/administrative proceedings, Dispute settlement

Source: FAO, FAOLEX

Act No. 746 of 2010 amending the Act on Consumer Protection.

Legislation | Finland | 2010

Keyword: Food quality control/food safety, Internal trade, Contract/agreement, Legal proceedings/administrative proceedings

Source: FAO, FAOLEX

Act amending the Act on Consumer Protection (No. 227 of 2011).

Legislation | Finland | 2011

Keyword: Food quality control/food safety, Internal trade, Contract/agreement, Fraud

Source: FAO, FAOLEX

Act No. 561 of 2008 amending Chapter 2 of the Act on Consumer Protection.

Legislation | Finland | 2008

Keyword: Food quality control/food safety, Internal trade, Vending, Packaging/labelling, Fraud, Offences/penalties

Source: FAO, FAOLEX

Act No. 133 of 2013 amending Chapters 2 and 7 of the Act on Consumer Protection.

Legislation | Finland | 2009

Keyword: Food quality control/food safety, Internal trade, Vending, Legal proceedings/administrative proceedings, Fraud

Source: FAO, FAOLEX

Act No. 684 of 2012 amending the Act on Consumer Protection.

Legislation | Finland | 2012

Keyword: Food quality control/food safety, Internal trade, Institution, Enforcement/compliance

Source: FAO, FAOLEX

Act No. 133 of 2013 amending section 20 of Chapter 2 and section 4 of Chapter 3 of the Act on Consumer Protection.

Legislation | Finland | 2013

Keyword: Food quality control/food safety, Internal trade, Legal proceedings/administrative proceedings, Court/tribunal, Fraud

Source: FAO, FAOLEX