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Consumer Protection Act, 2020 (No. 7 of 2020).

Country/Territory
Sierra Leone
Document type
Legislation
Date
2020
Source
FAO, FAOLEX
Original source
Supplement to the Sierra Leone Gazette Vol. CXLXI, No. 58 dated 3rd September, 2020.
Long title
Being an Act to provide for the protection and promotion of the interests of consumers to provide for the establishment of the National Consumer Protection Commission and for other related matters.
Subject
Food & nutrition, Water, General
Keyword
Basic legislation Consumer protection Institution Governance Internal trade Legal proceedings/administrative proceedings Enforcement/compliance Offences/penalties Food quality control/food safety Water supply
Geographical area
Africa, Least Developed Countries, North Atlantic, Western Africa
Abstract

This Act establishes the National Consumer Protection Commission and defines its functions and powers. The Act also defines rights of consumers and provides mechanisms for the protection and enforcement of such rights and rules regarding fair market practices. The Commission shall be responsible for the administration of this Act and carry out the functions as set out by this Act. The Commission shall, among other things, monitor the operation of consumer markets in Sierra Leone and consider how they may be improved for the long-term interests of consumers and make recommendations to the Minister as appropriate and investigate allegations of non-compliance with this Act and take action to ensure that appropriate remedies are imposed. A consumer or consumer representative on behalf of a consumer may submit a complaint- (a) regarding goods or services; or (b) alleged unfair supplier or service provider conduct in the provision of goods and services. The Act sets out procedures for the handling of complaints. Goods as defines by this Act includes all tangible items or articles acquired or used by a consumer including- (a) ships, aircraft and other vehicles; (b) animals (including fish); (c) minerals, trees and crops, whether on, under or attached to land or not; (d) gas, electricity, water, telecommunication.

Full text
English
Website
www.sierra-leone.org