Consumer Protection Act, 2003 (No. 14 of 2003). Country/Territory Malawi Document type Legislation Date 2003 (2017) Source FAO, FAOLEX Original source The Malawi Gazette Supplement of 21 November 2003. Long titleAn Act to protect the rights of consumers, address the interests and needs of consumers, establish a Consumer Protection Council, provide an effective redress mechanisms for consumer claims and provide for other matters incidental thereto or connected therewith. Subject Food & nutrition, Waste & hazardous substances Keyword Food quality control/food safety Institution Fraud Packaging/labelling Legal proceedings/administrative proceedings Hazardous substances Geographical area Africa, Eastern Africa, Landlocked Developing Nations, Least Developed Countries Abstract This Act provides for the protection of (rights of) consumers and establishes for this and other purposes the Consumer Protection Council. The Council, which shall be a body corporate, shall, among other things: coordinate, monitor and promote the activities of consumer organizations; create or facilitate the establishment of conflict resolution mechanisms on consumer issues; investigate any complaint received regarding consumer protection, and where appropriate, refer the complaint to a competent authority and ensure that action is taken by the competent authority to whom the complaint has been referred; advocate for the effective implementation of this Act and any other written law affecting consumers; maintain a complaints register; and formulate and submit to the Minister, policy and legislative proposals in the interest of consumers. Full text English